Shipping & returns

Shipping policy

Sim Racing Machines is a one man business and I work hard to ship orders as quickly as possible.  Where goods are in stock and on the shelf, requiring no modifications, I can normally ship the same or next day.  During bussy periods there may be an extra days delay.  The shop is getting more and more popular and some days I struggle to keep up.  Remember, I treat every order as if it were something I had ordered and try to do what I would want a supplier to do for me.

I ship products worldwide.  The shop should provide shipping options automatically at checkout, if it does not please contact me as I will be able to ship to you but may need to work out a price manually.

Most products will have a couple of different shipping options, these are based on the shipping address and the weight of the goods in the order.  For standard shipping we use ParcelForce and most courier services are via DHL. For some remote locations we may be forced to use a different courier.  If you need any more information about shipping, please ask.

Shipping is now available using...

  • DHL
  • UPS
  • FedEx
  • ParcelForce (UK Only)

I have daily collections for each of these couriers.

Once your order has been shipped you will be sent a confirmation email with tracking information (if using a tracked service).  Shipping times are estimates as provided by the shipping company and are only a guide.  We have no control over delays with customs clearance or unforseen circumstances.

DIN cables are only made after ordering so there is often a small delay shipping these.  We don't keep them in stock because of the various options, so we assemble them on demand. 

Returns / Shipping your wheel for conversion

my address for returns or sending your wheel for a conversion is:

Sim Racing Machines
Garfield House
Fore Street
+44 7590193268
For International returns please use my EORI number GB869545859000
If you need to contact us you can email or use the contact form on the shop.