Sim Racing Machines is a one man business and I work hard to ship orders as quickly as possible. Where goods are in stock and on the shelf, requiring no modifications, I can normally ship the same or next day. During bussy periods there may be an extra days delay. The shop is getting more and more popular and some days I struggle to keep up. Remember, I treat every order as if it were something I had ordered and try to do what I would want a supplier to do for me.
We ship on the following days:
We ship our products worldwide. The shop should provide shipping options automatically at checkout, if it does not please contact us as we will be able to ship to you but may need to work out a price manually.
Most products will have a couple of different shipping options, these are based on the shipping address and the weight of the goods in the order. For standard shipping we use Royal Mail and most courier services are via DHL. For some remote locations we may be forced to use a different courier. If you need any more information about shipping, please ask.
I am very sorry but I have had to remove Parcelforce / GLS and UPS standard from shipping options. Both methods have turned out to be disaters following Brexit with so many massive delays and losses. I cannot afford to keep resending or refunding customers and having my reputation tarnished. So I am sorry, but shipping in the EU is by DHL and FedEx only for now - both of these are air based services and seem to be working very well.
Shipping is now available using...
Once your order has been shipped you will be sent a confirmation email with tracking information (if using a tracked service). Shipping times are estimates as provided by the shipping company and are only a guide. We have no control over delays with customs clearance or unforseen circumstances.
DIN cables are only made after ordering so there is often a small delay shipping these. We don't keep them in stock because of the various options, so we assemble them on demand.
Our address for returns or sending your wheel for a conversion is: