My review is about my customer service experience with SRM. I agree with the comments of other reviewers about this product, ots quality and performance.
With all the delays in getting sim racing parts and accessories during the pandemic, I was pleasantly surprised that my paddle order was confirmed and shipped on the next day after I placed my order on Jul 24, 2020. It was shipped via DHL to the US and I received daily updates. It was delivered on July 28. The product was packaged in an expert fashion to ensure no damage to the parts. I am very impressed and will buy again from SRM with no hesitation!